Start your video call 5-10 minutes before your appointment time

Before your appointment, check that you have everything you need by preparing for your video call

Need more help?

We can help you access Telehealth video call for your appointment. 

Find out more about getting help with your video call.

Start your Telehealth video call

Start your Telehealth video call just before your appointment time. Your Telehealth waiting room is shown on your appointment letter.

Commonly used waiting rooms

You can also find links to Telehealth waiting rooms on relevant Services & clinics pages.


Tips for a healthdirect Video Call consultation (173KB - pdf document)
Telehealth video call tips
Contact us
Telehealth Team
Mon-Fri 8am-4.30pm
The RMH Parkville
300 Grattan St, Parkville, Victoria
Last updated 31 January 2023